Implementation and standardization of after-sales service training processes for heavy vehicle dealers
This paper pesents the implementation and standardizationof after-sales service training processes for automotive dealers with the help of the Bizagi method (BPMN), in the workshop area of a company in Medellín, through the analysis that was carried out during the process. that is provided in the ar...
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| Principais autores: | , , , , |
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| Formato: | Online |
| Idioma: | spa |
| Publicado em: |
Corporación universitaria Americana
2021
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| Assuntos: | |
| Acesso em linha: | https://publicaciones.americana.edu.co/index.php/inam/article/view/413 |
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mplementation of a functional prototype of a biometric system for the control of advisory services for integrative projects