Implementation and standardization of after-sales service training processes for heavy vehicle dealers

This paper pesents the implementation and standardizationof after-sales service training processes for automotive dealers with the help of the Bizagi method (BPMN), in the workshop area of a company in Medellín, through the analysis that was carried out during the process. that is provided in the ar...

Повний опис

Збережено в:
Бібліографічні деталі
Автори: Alejandro Ríos, Mario, Tatiana Parias, Jenifer, Henao Villa, Federico, García Arango, David Alberto, Henao Villa, Cesar Felipe
Формат: Online
Мова:spa
Опубліковано: Corporación universitaria Americana 2021
Предмети:
Онлайн доступ:https://publicaciones.americana.edu.co/index.php/inam/article/view/413
Теги: Додати тег
Немає тегів, Будьте першим, хто поставить тег для цього запису!