APA (7th ed.) Citation

Santamaría Ruiz, M. J., Muñoz Arrieta, A. A., Hinojoza-Montañez, S. D., Santamaría Ruiz, M. J., Muñoz Arrieta, A. A., & Hinojoza-Montañez, S. D. (2025). Innovation in the Customer Service Process Through a Virtual Assistant for Website Users: A Case Study in Colombia. Corporación universitaria Americana.

Chicago Style (17th ed.) Citation

Santamaría Ruiz, Mauricio Junior, Alex Augusto Muñoz Arrieta, Sebastian David Hinojoza-Montañez, Mauricio Junior Santamaría Ruiz, Alex Augusto Muñoz Arrieta, and Sebastian David Hinojoza-Montañez. Innovation in the Customer Service Process Through a Virtual Assistant for Website Users: A Case Study in Colombia. Corporación universitaria Americana, 2025.

MLA (8th ed.) Citation

Santamaría Ruiz, Mauricio Junior, et al. Innovation in the Customer Service Process Through a Virtual Assistant for Website Users: A Case Study in Colombia. Corporación universitaria Americana, 2025.